Jira Service Management

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Having a problem making a payment? For any difficulties encountered during an online transaction, please fill out the following form and the bike school staff will contact you for assistance.","icon":10541,"iconUrl":"https://bromontmontagne.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[7],"key":""},{"id":"47","name":"Absence from a lesson","descriptionHtml":"","callToAction":"Absence from a lesson","introHtml":"You are registered for a group class and you are unable to attend? Please fill out the form to notify us of your absence.","icon":10518,"iconUrl":"https://bromontmontagne.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"54","name":"How to find the right level?","descriptionHtml":"","callToAction":"How to find the right level?","introHtml":"Wanting to find in which level to enroll? 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