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Customer Help Center
  1. Customer Help Center
  2. Ski School

Ski School

Welcome! You can submit a request to the Bromont, montagne d'expériences team using the options provided. What can we do for you?

Requesting a refund for a group lesson

Have you registered for a group lesson and changed your mind? No problem, you have until December 5, 2022 to request a refund. Please fill out the following form and the ski school staff will process your request as soon as possible.

Required fields are marked with an asterisk*
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Merci de remplir le formulaire suivant et le personnel de l'école de ski traitera votre demande dès que possible."}]},{"type":"paragraph","attrs":{"localId":"71688e91-4007-4a32-9c39-44738ca7c1f0"},"content":[{"type":"text","text":"Politiques","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"Politique d’annulation | Les camps, les programmes spéciaux et les programmes de 5, 8 et 11 semaines"}]},{"type":"paragraph","attrs":{"localId":"5aaa6933-6e7f-4eae-a921-f7b8031184a2"},"content":[{"type":"text","text":"Si vous êtes inscrit(e) à un programme de groupe ou à tout autre programme qui s’étend sur plus d’une journée ou ayant plus d’une occurrence, vous pouvez en demander l’annulation en remplissant le formulaire. Les modalités de remboursement suivantes sont applicables selon le cas :"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"6eab47ce-ed09-45f5-815f-c0f5fd887b21"},"content":[{"type":"text","text":"Avant le début du programme : Vous avez droit à un remboursement complet sur le même mode de paiement que celui utilisé lors de l’achat."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"6afab381-c212-44a6-90b6-2ad4cae31d89"},"content":[{"type":"text","text":"Après le début du programme : Vous avez droit à un remboursement partiel basé sur le nombre de jours restants au programme moins des frais administratifs équivalant au plus petit des montants suivants : 50 $ + taxes ou 10 % du prix des cours restants, et ce, sur le même mode de paiement que celui utilisé lors de l’achat. "}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"26f0a593-5b9f-4958-9a29-a592924106b1"},"content":[{"type":"text","text":"Consultez la "},{"type":"text","text":"politique complète ","marks":[{"type":"link","attrs":{"href":"https://www.bromontmontagne.com/wp-content/uploads/2026/03/Politique-dannulation-et-report-Ecole-sur-neige.pdf"}}]}]}]},{"type":"paragraph","attrs":{"localId":"f9ba1a22-b289-45a7-9a2d-7955687a534f"},"content":[{"type":"text","text":"Information du client payeur","marks":[{"type":"strong"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"57824fd0-a4ec-4fe8-9ee0-40648284deba"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"7b116d60-9828-4158-9c2b-4bb10ab8fc58"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"72c8ef9d-c9d9-4a6a-8f20-e42f556588d3"}},{"type":"paragraph","attrs":{"localId":"f0da6d62-95b6-486f-aa65-cb98bf0df485"},"content":[{"type":"text","text":"Information de l'élève ","marks":[{"type":"strong"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"33e3c1de-f84d-41b6-a77b-6b1e31f27d28"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"2950711d-d1b3-4755-a55e-1d47580ac429"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"9c47cc89-7295-4f58-855a-009b5a461ec4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"272f4b92-abaa-4ecc-9539-30deda8088c5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"735649cb-11d1-4f98-83c7-0fbd7c7416f6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"e057e12d-fc81-4061-a1e2-8cdbd0632a37"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"d45e18b8-1fce-4e49-a099-d109abf9076b"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"817ed9f7-16b1-4479-8721-4c93f7054c8e"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ad87272e-264b-4e3d-b90c-71d1d111ec3d"},"content":[{"type":"text","text":"Have you registered for a lesson and changed your mind? 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